Delivery and Returns
At Origin, we combine efficient shipping services to enhance the shopping experience for all our customers. Our services include thorough inspection of the products, top quality packaging, insurance for the packages, fast & on-time delivery and timely communication at each stage of the shipping process.
We believe that shipping is an integral part of an online shopping experience. After purchasing merchandise online, the main question that comes to your mind is “When will I receive my order?” At Origin, we are committed to ensure that the products you purchase are delivery in an organised and timely manner.
Each order received is processed within 1-3 business days and you will be intimated along each step of the way i.e. when the order is placed, processed, shipped and delivered. Order will then reach it's destination within 1-4 business days. We are partners with the top most courier and logistics service providers to ensure that you receive your order on-time and safely. In case you have any questions in regards to order delivery, you can contact our us and we will resolve all your problems right away.
From the time the order is placed you can expect the order to be at your door:
6-9 business days
We want you to be happy with your purchase. If you have concerns, please contact us with your information along with your order number (found on email receipt), and we will work with you to make it right! Please keep in mind when returning items there is a 20% restocking fee, by purchasing from our webstore you agree to pay this fee for any return for any reason.
PLEASE NOTE: Mask are not returnable due to the nature of the product and for sanitary purposes we cannot allow any returns.
Please note that we do not have reverse pick up facility and you would have to courier the product to us.