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Terms of Use

  • Access to and use of knowyourorigin.in and the products and service available through the website are subject to the following terms, conditions and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.knowyourorigin.in), you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
    We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

Introduction

  • The domain name www.knowyourorigin.in  is a site operated by THE ORIGIN VENTURES, a partnership firm under laws of India with our registered office at 290/ Double Storey, Lower Ground Floor, New Rajinder Nagar, New Delhi. Pincode: 110060 (“Company”).

  • Services

  • Origin is an online retailer of apparel and lifestyle products offered at great values to the consumer. Upon placing an order, knowyourorigin.in shall ship the product to you and be entitled to its payment for the service.

  • Third Party Websites and Content

  • Our website provides links for sharing our content on Facebook, instagram and other such third party websites. These are only for sharing and/or listing purposes and we take no responsibility for the third party websites and/or their contents listed on our website (www.knowyourorigin.in) and disclaim all our liabilities arising out of any or all third party websites.
    We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of Origin (knowyourorigin) on any social networking platform.

  • Privacy

  • Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.

  • Exactness of the Product
  • The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are as accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
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  • Pricing
  • We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. The products available on the website are for retail sales, intended for end user consumption and are in no way available for resale.

    Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes VAT (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
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  • Payment
  • If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
  • PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
  • For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
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    Delivery & Returns

  • You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery. For more information on Delivery & Returns, please refer to our Delivery & Returns section.
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    Refunds & Exchanges

  • For more information on Refund, please refer to our Refunds & Exchanges section.
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    Intellectual Property Rights

  • The intellectual property rights of the products shall be owned by the Company at all times. ALL DESIGNS, COLOUR SCHEMES, DESIGN ELEMENTS  OF THE PRODUCT ARE AN ARTWORK OF THE COMPANY AND DOES NOT INFRINGE ANY THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS .

  • Law and Jurisdiction

  • These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai.
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    Indemnification

  • You agree to indemnify, defend and hold harmless THE ORIGIN VENTURES, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

  • Violation & Termination

  • You agree that THE ORIGIN VENTURES may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.
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    Disclaimer (1)

  • IN NO EVENT WILL THE COMPANY OR IT'S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES, ARISING OUT OF OR RELATED TO MISUSE OF PERSONAL INFORMATION OF THE CUSTOMER AND THE CUSTOMER IS SOLELY LIABLE FOR SUCH ACTS AND THEY ARE ADVISED NOT TO SHARE THEIR CONFIDENTIAL INFORMATION LIKE KNOWYOURORIGIN.IN PASSWORD, OTP, CREDIT/DEBIT CARD EXPIRY AND CVV WITH ANYONE EVEN THOUGH THEY CLAIM TO BE A KNOWYOURORIGIN.IN EMPLOYEE. NONE OF OUR EMPLOYEE WILL ASK FOR SUCH CONFIDENTIAL INFORMATION.


  • Disclaimer (2)


  • All content and design (collectively, “Content”) on Origin’s official website, Facebook, Instagram, other social media platforms and any other platform, represents its creativity and  is for entertainment purposes only. The Content is not meant to offend, harm, insult, impersonate any individual or entity.  
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